SHIPPING RATES – NORTH AMERICA
Shipping fees are calculated based on weight.
Shipping is free for orders over $60
Orders are typically processed within 1-3 business days. Monday through Friday, excluding holidays. During holiday seasons, sales and promotions, orders can take much longer to ship due to the rush.
When your order ships from our fulfillment center, you will receive a shipment confirmation email that includes a tracking number from a major US carrier.
Due to the nature of our products we currently do not accept returns.
Currently we do not offer international shipping.
No refunds on purchases unless received damaged. We'll most likely replace any item badly damaged during shipping so please contact us if this is the case.
DAMAGED AND LOST SHIPMENT
We do not replace packages that are lost in the mail unless it is a shipping error made by us. Gorgeously Kinky assumes no responsibility of lost items. We ship all packages to the address provided by the customer so we will take no responsibility if you have entered the incorrect address.
We ship via USPS. If your package is lost or rerouted, please contact the respective carrier first with the tracking number we provide to you at the time your order is shipped. They would be better able to serve you in tracking your package as we only have the same information that is available to you. If you're having any issues with USPS please contact our customer care department for further assistance.
Please provide a secure delivery address for your packages.
Items that are damaged in the mail should be returned to Gorgeously Kinky within 10 business days of receipt for exchange. Please contact our customer service for a RAN (return authorization number) before shipping your damaged products back. We do not cover the cost of shipping for damaged items